Building Resilience Into Catastrophe Response Operations Year-Round: Preparing for 2026
Your catastrophe response capability for 2026 isn’t built during the 72 hours before a storm hits—it’s developed through year-round preparation. You’ll need scalable infrastructure that handles daily claims while maintaining surge capacity, strategic partnerships with TPAs who deploy actual adjusters rather than paper promises, and quarterly testing protocols that reveal weaknesses before they compromise performance. […]
When Should You Send an Adjuster to the Field?

Understanding the critical decision points that determine optimal adjuster deployment for insurance carriers The decision to deploy a field adjuster versus handling a claim through fast-track processing represents one of the most consequential operational choices facing modern insurance carriers. This decision directly impacts settlement accuracy, cost per claim, customer satisfaction, and regulatory compliance outcomes. Through […]
Building Your Catastrophe Response Playbook for Hurricane Season
You’ll need a detailed catastrophe response playbook that integrates historical risk analysis, pre-season strategic planning, and substantial technology infrastructure. Focus on establishing vendor networks with performance-based incentives, implementing AI-powered claims management systems that handle surge volumes, and creating comprehensive financial models for cost control. Your playbook must include stakeholder notification procedures, regulatory compliance timelines, and […]
What’s the Difference Between CAT and Daily Claims Adjusters
Picture this: it’s 3 AM, and while most people are sleeping, Hurricane Milton is bearing down on Florida’s coast. Somewhere in the pre-dawn darkness, a specialized team of insurance adjusters is already preparing to deploy to the disaster zone. These are not typical office workers. They are CAT (catastrophe) adjusters. They represent one side of […]
Rising to the Challenge: From Routine to Catastrophic
Rising to the challenge from routine to catastrophic requires swift adaptability and leveraging technology to scale operations efficiently. At BSA Claims, we understand the need to mobilize resources while ensuring clear communication with clients to maintain trust. Our pre-disaster planning and strategic partnerships are key to alleviating the impact when disasters strike. We adopt virtual […]
AI and Drone Technology: Powering Catastrophic Claims for Resilience
At BSA Claims, we’re leveraging cutting-edge AI and drone technology to revolutionize how catastrophic claims are assessed. These tools allow us to quickly process data, predict outcomes, and assess damages with precision from otherwise inaccessible areas. We swiftly distinguish fraudulent claims from legitimate ones, ensuring timely assistance to those truly in need. Our technology-integrated approach, […]
Bulletproof Your Flood Claims Process: Proven Systems for Superior Adjusting Results
To bulletproof your flood claims process, focus on strict NFIP compliance, thorough forensic assessment techniques, and standardized scoping protocols. Document water lines, use moisture meters, and distinguish flood from non-flood damage with precision. Build policyholder trust through empathy while maintaining efficiency, and implement multi-level quality control systems. These proven systems create superior adjusting results in […]
Unleash Peak Efficiency: Revolutionary Catastrophe Response Strategies for Insurance Carriers
Revolutionary catastrophe response strategies for insurance carriers now focus on predictive deployment, innovative assessment technologies, and versatile adjuster workforces. You’ll see significant improvements in customer satisfaction and cost control when leveraging weather modeling, drone technology, and strategic positioning 24-48 hours pre-event. Policyholders with efficient claims processing are 5x more likely to renew policies. Proper strategies […]
In the Event of a Hurricane, What Does My Homeowners Insurance Cover?
Amid a hurricane’s fury, it’s natural to wonder: What does my homeowners insurance cover? Let’s shed some light on this critical topic. Your homeowner’s insurance policy can be your safeguard when nature unleashes its wrath. Does homeowners insurance cover hurricane damage? It often includes coverage for the fallout of a hurricane—namely, wind damage to your […]
Navigating Unexpected Flooding in Florida No Flood Zones
If you own property in Florida’s “no flood zones,” don’t underestimate the risk of unexpected flooding. Even low-risk areas can experience severe water damage, leaving you financially exposed without proper insurance. The costs for repairs can be overwhelming, and recovery resources like FEMA aid or local assistance may not cover all your needs. Despite your […]