BSA Claims Solutions combines experienced claims professionals, intelligent workflows, catastrophe readiness, and modern technology to help carriers improve efficiency, maintain quality, reduce cycle time, and scale operations across the claims lifecycle.
Claims handled
Claims experience
Licensed adjusters
Audited controls
BSA Claims Solutions leverages AI-driven insights to monitor regulatory, economic, technical and competitive forces that impact insurance coverage, customer satisfaction, litigation, loss and recovery.
Our technology-enhanced approach ensures accurate, efficient claims processing while our adjusters deliver the personalized service that sets us apart from other claims administration and adjusting firms.
Independently audited security and operational controls safeguard sensitive claims and policyholder information across every workflow we handle.
Scalable field and desk-adjusting support for routine claim operations.
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Technology-enabled workflows for designated lower-complexity claims.
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Catastrophe planning, deployment readiness, and surge support.
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Specialized expertise supporting NFIP, WYO, private flood, and large-loss flood claims.
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Commercial property, business interruption, and complex loss expertise.
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Litigation support, appraisal, mediation, arbitration, and alternative dispute resolution services.
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Technology is integrated throughout BSA’s claims operations to improve efficiency, support better decision-making, and help carriers align claims with the most appropriate handling model.
Client-specific assignment routing evaluates claim severity, representation status, loss characteristics, and other carrier-defined criteria so claims are directed to the appropriate workflow.
ClaimXperience and Hover support remote claim handling, allowing adjusters and policyholders to collaborate throughout the inspection and documentation process.
EagleView and GIC imagery provide property measurement, roof intelligence, and pre- and post-event imagery that support accurate claim evaluation and catastrophe response.
Not every claim requires the same handling model. A lower-complexity claim may be appropriate for a desk-adjusting workflow, while a commercial loss, flood claim, represented claim, or catastrophe assignment may require additional expertise and resources.
BSA uses workflow-driven claim routing to evaluate claim characteristics and align each assignment with the handling model best suited to its complexity, exposure, and requirements.
Claims handled
Litigation & ADR
Licensed adjusters
Florida resident field adjusters
Stay informed with expert perspectives on claims management and industry trends
Whether you’re managing daily claim volume, preparing for catastrophe exposure, implementing a new claims workflow, or looking for a long-term claims partner, BSA provides the expertise, technology, and operational discipline carriers need to move forward with confidence.
