Trusted Premier Full-Service
Dedicated to delivering outstanding customer service to both carriers and policyholders, BSA Claims Solutions is Florida’s largest private all-lines claims administration and adjusting firm for good reason.
BSA Claims Solutions keeps a keen eye on the regulatory, economic, technical and competitive forces that have an impact on insurance coverage, customer satisfaction, litigation, loss and recovery that sets us apart from other claims administration and adjusting firms.
With highly-trained and experienced adjusters and management staff, BSA Claims Solutions balances management strategies that support a wide range of claim functions with strict adherence to client specifications. Our flexible claim management solutions satisfy customer service needs, provide quick turnaround, and insure complete files and regulatory compliance.
When it comes to the appraisal process, experience and understanding are a must during difficult or complex claim resolutions.
BSA consistently performs at the highest level in catastrophes and continuously train in mock catastrophe exercises.
We handle challenging claims by utilizing the expertise of the industry’s most experienced adjusting professionals.
We move into action immediately following flooding incidents, accessing flooded areas as soon as is allowed to begin claims management & assessment.
After working with insurance carriers across different sizes and market positions for over 16 years, we’ve observed a consistent pattern: carriers typically underestimate the true cost of building internal claims capacity by 40-60%. This miscalculation
Your catastrophe response capability for 2026 isn’t built during the 72 hours before a storm hits—it’s developed through year-round preparation. You’ll need scalable infrastructure that handles daily claims while maintaining surge capacity, strategic partnerships with
The rise of AI-generated fraud is fundamentally reshaping claims investigation. Fraudsters now utilize synthetic media, voice impersonation, and document forgery to fabricate claims, challenging traditional detection methods. To combat this threat, you’ll need a proactive,
Social inflation is driving up your claim costs through a widening gap between economic inflation and actual insurance payouts. You’re facing changing jury sentiments that favor plaintiffs, aggressive third-party litigation funding, and reptile theory tactics
Understanding the critical decision points that determine optimal adjuster deployment for insurance carriers The decision to deploy a field adjuster versus handling a claim through fast-track processing represents one of the most consequential operational choices
You’ll need a detailed catastrophe response playbook that integrates historical risk analysis, pre-season strategic planning, and substantial technology infrastructure. Focus on establishing vendor networks with performance-based incentives, implementing AI-powered claims management systems that handle surge
We believe that insurance carriers should expect more from their partners.
BSA Claims Service exceeds client expectations through first-rate claims administration focused on customer service, timely and
accurate claim resolutions and compliance.
